Led by Dr Ivan Zak, the continuing research aims to assess the dynamic in burnout rates across demographics and work settings, examine factors influencing employee satisfaction and ultimately help veterinary businesses improve the well-being of their teams.
The 2021 survey used the same methodology from the previous year, allowing for data comparison, with an additional set of questions to dive deeper into the factors that potentially trigger burnout, such as low work-life balance, overwhelming caseload, lack of professional goals and DEI (Diversity, Equity, and Inclusion) issues.
The research was held in partnership with Galaxy Vets, a new veterinary healthcare system co-owned by its employees. With a mission to bring veterinary medicine back to veterinarians, Galaxy Vets has burnout prevention as a strategic priority.
“There is a need to expand our understanding of veterinary professionals’ mental well-being, and, by recognizing individual differences, take a more targeted approach to burnout prevention.
“One of the key findings this year is that practitioners who had professional goals reported significantly less burnout and feel happier and more valued than those who did not. It’s a practical takeaway that can be immediately instrumentalized by veterinary professionals and practice leaders,” said Ivan, founder of VIS and CEO at Galaxy Vets.
“In the workplace, we tend to think about burnout broadly; however, there is research suggesting that there are three unique subtypes of burnout — frenetic, under-challenged and neglect — each of which requires different ways of coping,” said Head of People and Culture at Galaxy Vets, Dr Lauren Catenacci.
“Findings from this study will help Galaxy Vets, and hopefully other veterinary practices, design a burnout prevention program that considers specific challenges different groups face, based on their age, gender identity or role in the practice, and ultimately better tailor the work environment to their teams and their needs.
“We are already building in work-life balance and goal-setting features into the software that will be used by all employees — from the front-line staff to HQ executives.”